Frequently Asked Questions

Everything you need to know about your Hart Sport gear and orders.

What is the standard shipping timeframe for orders?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 days depending on your location.

Do you offer a warranty on professional sports equipment?

Yes, all Hart Sport equipment comes with a standard 12-month warranty against manufacturing defects to ensure you can train with absolute confidence.

How can I return an item that doesn't fit?

We offer a 30-day hassle-free return policy. Items must be in their original packaging, unused, and with all tags attached to qualify for a full refund or exchange.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery in real-time.

Do you provide bulk discounts for schools or local sports clubs?

Yes, we support the community. Please contact our dedicated sales team via the 'Bulk Orders' page to receive a custom quote for team uniforms or large equipment sets.